Christmas opening hours
Our last day in the office will be Thursday 22nd December and we will be logging off at 4:30pm. Our first day back in the office will be Wednesday 4th January when we will be available from 9am.
If you need website support:
We will be available over the festive period for emergencies only. If you have our 24/7 website monitoring service in place, we will have already been alerted to any website issue and will be on it. You can feel free to use the below process though to confirm we have picked up any issues. If you need to get in touch with us, you should use one of two numbers.
- If your website is completely down or does not load at all, you should call our hosting partner CloudAbove on 01872 672 050. You should state that you’re a client of Huddle Digital and let them know your website address. In most cases they will be able to get the website back online. Their phone line is open 24/7.
- For any other emergencies (for example the website is online but a crucial part of it is broken e.g. the checkout) you should call us on our usual number 0161 327 2827 and ask to be put through to Tom or Harry. We will do our best to get back to you ASAP.
For all other enquiries we will pick back up on the 4th January. Have a great break – you’ve earned it!